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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DJ Adams

April 2, 2025

5  out of  5
rating by DJ Adams
"Great people, easy to work with..always on top of my insurance needs"
We responded:
"DJ, Raleigh was determined to get you to share your experience with the greater community. We appreciate the review and kind words. Like a good neighbor!"
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Gary Penn

April 1, 2025

5  out of  5
rating by Gary Penn
"I had questions and concerns about an abrupt increase in my premium. I called my agent's office and got it all figured out. My bank account was hacked and frozen, which caught my State Farm payment. Got it all straightened out and I'm happy. Been with State Farm for almost a half century, this is my third agent. Thanks for the pleasant, fast, accurate service! 👍 The young man that helped me was very positive and a true professional. I'm bad with names and I apologize, but thanks for your help!"
We responded:
"Gary, we appreciate you sharing your positive experience with our office. Raleigh has a passion for making things easiest for people and delivering valuable education. We plan to serve you and your family for at least another half century. Like a good neighbor!"
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Romie Despeignes

April 1, 2025

5  out of  5
rating by Romie Despeignes
"Quick and efficient"
We responded:
"Thank you Romie for leaving a 5-star review for our office. Like a good neighbor!"
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Joe Chubb

April 1, 2025

5  out of  5
rating by Joe Chubb
"Beth was outstanding in walking me through everything. She also was outstanding in her approach of following up and staying connected."
We responded:
"Joe, Beth has been a tremendous value add to customer's experience and this office. I am appreciative of your review on how she took care of you. Like a good neighbor!"
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Djiby Niane

March 31, 2025

5  out of  5
rating by Djiby Niane
"Je suis très content"
We responded:
"Djiby, although we cannot read the French writing, we understand the translation and appreciate the 5-star review. Like a good neighbor!"
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Vonda Roebuck

March 29, 2025

5  out of  5
rating by Vonda Roebuck
"Countney Reed is the very very best representative in State Farms Company @ this location 2040 Brice Rd Cols, OH 43068. He's very well manned, polite voice to speak to & very very ambitious."
We responded:
"Vonda we appreciate the glowing review for the service that we provided. We are excited for the continued relationship with you and the family. Life a good neighbor!"
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Lauren Knowlton

March 27, 2025

5  out of  5
rating by Lauren Knowlton
"If I could leave a 10 star review, I WOULD! I am truly impressed with my experience with Courtney Reed & Team today. I was able to save over $200 monthly choosing State Farm which honestly was just the cherry on top of my experience. Their patience and kindness during our interaction was the real selling point for me. I got quick answers and quick results. I am so glad I finally made the switch."
We responded:
"Thank you for your amazing review! 🌟 We’re thrilled to hear that Courtney Reed & Team provided you with such a positive experience and helped you save over $200 monthly! Their dedication to patience, kindness, and efficiency truly makes a difference. Welcome to State Farm—we’re so glad you made the switch!"
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Brynn Neighbor

March 27, 2025

5  out of  5
rating by Brynn Neighbor
"Such a pleasure working with Courtney and staff. Always greeted with a smile and taking care of customer's needs!"
We responded:
"Brynn it was a pleasure working with you. Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent service and making our customers feel valued is our top priority. Like a good neighbor!"
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Morgan S

March 27, 2025

5  out of  5
rating by Morgan S
"Customer service is exceptional! Team is easy to work with and their professionalism is top tier! Super helpful and personable. Would definitely recommend Courtney’s office to anyone who is looking to switch insurance companies!"
We responded:
"Thanks, Morgan, for leaving such a glowing review. We appreciate you referring people to us. Like a good neighbor!"
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GeneralHodl TheCryptoGeneral

March 26, 2025

5  out of  5
rating by GeneralHodl TheCryptoGeneral
"incredible what State farm has done, Courtney Reed saved me over $50 a month on a relatively old car which i was being charged $135 a month , thank you Courtney , Raleigh and all the staff there as well , awesome people and very knowledgeable about State Farm policies, simply terrific , i should have switched long time ago"
We responded:
"Kwaku, we are so excited that we were able to improve your cost and coverage. We look forward to a long relationship with you. Like a good neighbor!"
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winnie green

March 25, 2025

5  out of  5
rating by winnie green
"No walked in off street and they was extremely helpful extremely efficient and fast and I would highly recommend them to anybody. I had a great experience."
We responded:
"Thank you for sharing your experience with others. We look forward to an extended relationship with you. Like a good neighbor!"
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Larry Walters

March 23, 2025

5  out of  5
rating by Larry Walters
"Taking a trip and renting a vehicle can be a challenge. Do I need to buy rental coverage? Am I covered? Beth was professional and reassuring. Thanks Beth!"
We responded:
"Larry, we are grateful for your comments and positive experience with our office. Like a good neighbor!"
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Kathie Eckle

March 17, 2025

5  out of  5
rating by Kathie Eckle
"Raleigh was fantastic and helped me through the entire process. Got me a great price and was very knowledgeable and well spoken."
We responded:
"Kathie, we appreciate you leaving such a great review for Raleigh. Like a good neighbor!"
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M E

March 13, 2025

5  out of  5
rating by M E
"I was great relief to talk to someone and get a understanding of the changes in my bill"
We responded:
"Thank you for your feedback! We’re so glad to hear that you had a positive experience and gained a clear understanding of the changes in your bill. Providing clarity and peace of mind is important to us, and we’re happy to have been able to assist."
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Tanya Kelley

March 11, 2025

5  out of  5
rating by Tanya Kelley
"Very pleasant and easy to work with."
We responded:
"Thank you Tanya for your 5 star review!"
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Eric Palmer

March 10, 2025

5  out of  5
rating by Eric Palmer
"Courtney was very helpful and answered all of my questions. Great customer service."
We responded:
"Eric, it was great speaking with you and adding you to the neighborhood. Like a good neighbor!"
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Kenneth Whatley

March 7, 2025

5  out of  5
rating by Kenneth Whatley
"Phenomenal customer service, and incredible communication. Courtney Reed and his team went above and beyond my expectations, explaining and answering all my questions. Courtney and his team are absolutely exceptional, very knowledgeable, honest, and continue to pride themselves on talking care of the customers. I highly recommend."
We responded:
"Ken, it was a pleasure helping you and your wife get affordable coverage that matches your budget. We look forward to a long relationship. Like a good neighbor!"
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Faith Grateful

March 6, 2025

5  out of  5
rating by Faith Grateful
"Received great news from my State Farm agent, Raleigh today! My auto premium has been reduced by over $300, this is fantastic news since everything seems to be going up in prices! Thanks, for being my auto insurance agent 😊"
We responded:
"Alice, we are so excited for the savings that you've received. Glad we can show some relief for you. Like a good neighbor!"
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Hoodiee Jayy_

February 26, 2025

5  out of  5
rating by Hoodiee Jayy_
"Courtney was very helpful through the process. He made this so much easier"
We responded:
"Jay, it was a pleasure getting you affordable coverage. We look forward to a long relationship with you. Like a good neighbor!"
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Philip

February 26, 2025

5  out of  5
rating by Philip
"Beth Billiter I would like to say thank you to Beth. She did a great job on bombing. My 3 vehicles and my house. Give me a great price. Didn't have to wait long for her to get back with me on the information. Thank you Beth"
We responded:
"Phil, thanks for the review. Beth is dedicated to providing accurate and swift service to everyone she helps. Like a good neighbor!"
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Jason Eiland

February 25, 2025

5  out of  5
rating by Jason Eiland
"Courtesy and knows the business. Thank you"
We responded:
"Jason, although you are not a current customer, we are thankful for the review. We are determined to make you a customer. Like a good neighbor! "
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tny bevan

February 25, 2025

5  out of  5
rating by tny bevan
"Just the rite person to talk with when you needs help👀👀thanks so much I’m giving him a 5 ⭐️"
We responded:
"Thanks for the 5-star review. We greatly appreciate your feedback. Like a good neighbor!"
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Brian Steere

February 21, 2025

5  out of  5
rating by Brian Steere
"Visit Courtney Reed StateFarm, ask for Raleigh. Very thorough, thoughtful, and patient working with me to ensure that I'm properly protected. Thank you, Raleigh!"
We responded:
"Brian this was an incredible review for Raleigh. He has so much passion for properly protection the community. Like a good neighbor!"
Profile photo of Don Gray

Don Gray

February 21, 2025

5  out of  5
rating by Don Gray
"As a new customer of Courtney Reed and his team at State Farm Insurance, I’ve been thoroughly impressed with his knowledge and dedication. From the start, he took the time to explain all of my options in detail, ensuring I understood everything and felt confident in my choices. His experience really shows, and he made the entire process smooth and stress-free. His customer service is top-notch—he’s responsive, friendly, and truly cares about finding the best solutions for his clients. I’m glad I chose State Farm and highly recommend Courtney Reed and his team to anyone looking for a great insurance agency!"
We responded:
"Don, thanks for taking the time to leave a review. We greatly appreciate your kind words and are thrilled to hear that you are thoroughly impressed with our office. Like a good neighbor!"
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Brandy M

February 20, 2025

5  out of  5
rating by Brandy M
"I highly recommend Courtney and his staff. They are very knowledgeable and great customer service."
We responded:
"Brandy, we strive to be the provider of choice! Like a good neighbor!"