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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clay Daniels

May 13, 2025

5  out of  5
rating by Clay Daniels
"I recently had the pleasure of working with Courtney Reed to get motorcycle insurance, and I couldn't be happier with the service I received! From the start, he was incredibly helpful, walking me through all my options and answering my questions with impressive knowledge. He made the whole process smooth and easy. I highly recommend Courtney Reed to anyone looking for a smart, helpful, and great insurance agent!"
We responded:
"Wow Shane! This is an incredible summation of the experience that we have given your entire family since we've started working together. Like a good neighbor!"
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Shane Silvers

May 13, 2025

5  out of  5
rating by Shane Silvers
"Friendly, helpful, quick."
We responded:
"Shane, we look forward to knowing you more and protecting what matters most to you. Like a good neighbor!"
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laetitia numerita

May 12, 2025

5  out of  5
rating by laetitia numerita
"Nice agence and clear explanation"
We responded:
"Laetitia, it was a pleasure meeting you and setting up a protection plan that suits your needs. Like a good neighbor!"
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Alice Carle

May 7, 2025

5  out of  5
rating by Alice Carle
"After being with my previous insurance carrier for over 30 years I was a bit anxious about switching. However Courtney Reed and Beth Billiter made it easy and worry free. Both professional and friendly."
We responded:
"Alice you are not alone in the anxiety around switching. We are here to make the transition as smooth as possible. Like a good neighbor!"
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Chaz Frier

May 2, 2025

5  out of  5
rating by Chaz Frier
"Fast, Easy, and professional."
We responded:
"Feedback is a gift Chaz! We appreciate the gift that you left us. Like a good neighbor!"
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Ryan King

May 1, 2025

5  out of  5
rating by Ryan King
"Super friendly, knowledgeable and helpful. Would recommend."
We responded:
"Thanks Ryan! We strive to treat people how we want to be treated. Like a good neighbor!"
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Rickeya Metcalf

May 1, 2025

5  out of  5
rating by Rickeya Metcalf
"Amazing office! A great asset for the people!"
We responded:
"Rickeya, we appreciate the positive feedback. Like a good neighbor!"
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Jon

April 28, 2025

5  out of  5
rating by Jon
"You won't regret reaching out!"
We responded:
"Love it, Jon! Thanks for sharing your experience with our office. Like a good neighbor!"
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Curtis W

April 23, 2025

5  out of  5
rating by Curtis W
"I have never had such excellent service as I have received from this agent. He went more than out of his way to assist me, a senior citizen, and took his time to thoroughly explain everything to me. He even went out of his way to drop by my house when I was unable to come to his office. He was very friendly, knowledgeable, and did not take unnessarry time out of my day. If I could I would give him 10 stars +++"
We responded:
"Curtis this is incredible feedback. Raleigh is passionate about helping as many people in many ways as he can. Like a good neighbor!"
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monica williams

April 21, 2025

5  out of  5
rating by monica williams
"Amazing customer service."
We responded:
"We appreciate the feedback, Monica. Like a good neighbor!"
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Amber Holmes

April 19, 2025

5  out of  5
rating by Amber Holmes
"Working with Courtney has been a wonderful experience. He’s incredibly knowledgeable, professional, and genuinely cares about ensuring I have the right coverage for my needs. He took the time to explain all my options clearly and answered every question I had with patience and expertise. I would highly recommend Courtney to anyone looking for insurance!"
We responded:
"Amber, this review warms my heart. It has been a pleasure getting to know you and would consider you a friend. I look forward to the many years of service to you and your family. Like a good neighbor!"
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Sasha Martin

April 16, 2025

5  out of  5
rating by Sasha Martin
"I had a lot of questions and I was able to get ALLL OF THE ANSWERED PLUS A LOWER RANT THAN WHERE I WAS AT PREVIOUSLY THANK YOU!!!"
We responded:
"Thank you, Sasha, for trusting our office enough to quote and deliver a better experience for you all while saving you money! Like a good neighbor!"
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Fanda Eraprakoso

April 16, 2025

5  out of  5
rating by Fanda Eraprakoso
"full hospitality,, fast responded"
We responded:
"Fanda we greatly appreciate you leaving your feedback on your experience with our office. Like a good neighbor!"
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Sia

April 15, 2025

5  out of  5
rating by Sia
"5 over 5"
We responded:
"Thank you Sia, for the 5 star review! "
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Daniel Yonatan

April 14, 2025

5  out of  5
rating by Daniel Yonatan
"From the very beginning, he was attentive, knowledgeable, and genuinely focused on helping me find the best coverage for my needs."
We responded:
"Thanks, David, for the review on your experience with Raleigh. Like a good neighbor!"
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Sherry Drabick

April 11, 2025

5  out of  5
rating by Sherry Drabick
"Raleigh was a very pleasant and friendly gentleman. He explained everything to me. And I had no worries or concerns after my conversation with him. Thank you again. God Bless"
We responded:
"Sherry we are so thankful for your willingness to leave your feedback. Raleigh has a strong passion to help as many people as possible. Like a good neighbor!"
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DJ Adams

April 2, 2025

5  out of  5
rating by DJ Adams
"Great people, easy to work with..always on top of my insurance needs"
We responded:
"DJ, Raleigh was determined to get you to share your experience with the greater community. We appreciate the review and kind words. Like a good neighbor!"
Profile photo of Gary Penn

Gary Penn

April 1, 2025

5  out of  5
rating by Gary Penn
"I had questions and concerns about an abrupt increase in my premium. I called my agent's office and got it all figured out. My bank account was hacked and frozen, which caught my State Farm payment. Got it all straightened out and I'm happy. Been with State Farm for almost a half century, this is my third agent. Thanks for the pleasant, fast, accurate service! 👍 The young man that helped me was very positive and a true professional. I'm bad with names and I apologize, but thanks for your help!"
We responded:
"Gary, we appreciate you sharing your positive experience with our office. Raleigh has a passion for making things easiest for people and delivering valuable education. We plan to serve you and your family for at least another half century. Like a good neighbor!"
Profile photo of Romie Despeignes

Romie Despeignes

April 1, 2025

5  out of  5
rating by Romie Despeignes
"Quick and efficient"
We responded:
"Thank you Romie for leaving a 5-star review for our office. Like a good neighbor!"
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Joe Chubb

April 1, 2025

5  out of  5
rating by Joe Chubb
"Beth was outstanding in walking me through everything. She also was outstanding in her approach of following up and staying connected."
We responded:
"Joe, Beth has been a tremendous value add to customer's experience and this office. I am appreciative of your review on how she took care of you. Like a good neighbor!"
Profile photo of Djiby Niane

Djiby Niane

March 31, 2025

5  out of  5
rating by Djiby Niane
"Je suis très content"
We responded:
"Djiby, although we cannot read the French writing, we understand the translation and appreciate the 5-star review. Like a good neighbor!"
Profile photo of Vonda Roebuck

Vonda Roebuck

March 29, 2025

5  out of  5
rating by Vonda Roebuck
"Countney Reed is the very very best representative in State Farms Company @ this location 2040 Brice Rd Cols, OH 43068. He's very well manned, polite voice to speak to & very very ambitious."
We responded:
"Vonda we appreciate the glowing review for the service that we provided. We are excited for the continued relationship with you and the family. Life a good neighbor!"
Profile photo of Lauren Knowlton

Lauren Knowlton

March 27, 2025

5  out of  5
rating by Lauren Knowlton
"If I could leave a 10 star review, I WOULD! I am truly impressed with my experience with Courtney Reed & Team today. I was able to save over $200 monthly choosing State Farm which honestly was just the cherry on top of my experience. Their patience and kindness during our interaction was the real selling point for me. I got quick answers and quick results. I am so glad I finally made the switch."
We responded:
"Thank you for your amazing review! 🌟 We’re thrilled to hear that Courtney Reed & Team provided you with such a positive experience and helped you save over $200 monthly! Their dedication to patience, kindness, and efficiency truly makes a difference. Welcome to State Farm—we’re so glad you made the switch!"
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Brynn Neighbor

March 27, 2025

5  out of  5
rating by Brynn Neighbor
"Such a pleasure working with Courtney and staff. Always greeted with a smile and taking care of customer's needs!"
We responded:
"Brynn it was a pleasure working with you. Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent service and making our customers feel valued is our top priority. Like a good neighbor!"
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Morgan S

March 27, 2025

5  out of  5
rating by Morgan S
"Customer service is exceptional! Team is easy to work with and their professionalism is top tier! Super helpful and personable. Would definitely recommend Courtney’s office to anyone who is looking to switch insurance companies!"
We responded:
"Thanks, Morgan, for leaving such a glowing review. We appreciate you referring people to us. Like a good neighbor!"