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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valmont Cheraud

December 18, 2025

5  out of  5
rating by Valmont Cheraud
"Raleigh was fast, efficient, knowledgeable and friendly. Thank you!!"
We responded:
"We're thrilled to hear about your positive experience with Raleigh! Thank you for taking the time to share your feedback. We appreciate your kind words and will continue to strive for excellence in our service. Looking forward to serving you again!"
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Chase Jones

December 17, 2025

5  out of  5
rating by Chase Jones
"Great customer service, thanks Raleigh!"
We responded:
"Thank you, Chase, for your feedback! We're glad to hear Raleigh provided you with great customer service. Like a Good Neighbor!"
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Steven Williams

December 16, 2025

5  out of  5
rating by Steven Williams
"Great Customer Service from state farm insurance from Mr Rollie Thornton Courtney Reed Agent I'm Steven Williams outstanding service"
We responded:
"Thank you, Steven, for your fantastic feedback! We're thrilled to hear that Rollie and Courtney provided you with outstanding service. We appreciate your recognition of their hard work and are here to assist you whenever you need. Your satisfaction is our priority!"
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Andrea Snell

December 16, 2025

5  out of  5
rating by Andrea Snell
"Everyone in the office has been so helpful over the past few weeks and I'm so appreciative of everything they do. Seriously, if you need a responsive team for your insurance needs, these are the guys to go see!"
We responded:
"Thank you so much for your kind words, Andrea! We truly appreciate your feedback and are thrilled to hear that our team has been helpful in meeting your insurance needs. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Shakia AKA Munchie

December 16, 2025

5  out of  5
rating by Shakia AKA Munchie
"Absolutely love this office staff is amazing and very helpful."
We responded:
"Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our office staff. Your support means a lot to us, and we look forward to continuing to provide excellent service."
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Abdulla Hassan

December 15, 2025

5  out of  5
rating by Abdulla Hassan
"Riley helped me with my policy, he was such a gentleman and understanding of my situation. I highly suggest Courtney Reed. The candle he has in is office smells so good."
We responded:
"Thank you, Abdulla, for sharing your experience with Riley. We're glad to hear he was able to assist you and that you enjoyed the ambiance of our office. Your recommendation means a lot to us. Like a Good Neighbor!"
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Hannah Francois

December 12, 2025

5  out of  5
rating by Hannah Francois
"Very good communication. Able to walk into office and ask questions and walk through what I needed to do after a car accident. Thank you guys"
We responded:
"Thank you, Hannah, for sharing your experience with us. We're glad our team could assist you in navigating the steps after your car accident. Like a Good Neighbor!"
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Jean Lyonel Romelus

December 9, 2025

5  out of  5
rating by Jean Lyonel Romelus
"Thank you for getting me covered, at a great price! Happy holidays!"
We responded:
"We appreciate your positive feedback and are thrilled to have provided you with great coverage at a competitive price. Thank you for choosing us, and happy holidays to you too!"
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Shawna Fuqua

December 8, 2025

5  out of  5
rating by Shawna Fuqua
"Mr Reed, was patient with my crazy schedule! 👍🏾👍🏾"
We responded:
"Shawna, we appreciate your positive feedback. Like a good neighbor!"
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Mamady Kaba

December 6, 2025

5  out of  5
rating by Mamady Kaba
"Transitioning from ALL STATE to STATE FARM has been one of the most beneficial changes I made this year. I had been with ALL STATE for the last three years without any tickets or accidents; however, my insurance premiums continued to rise annually, with a $2,000 deductible and a monthly payment of $550. Now, STATE FARM is providing me with a $1,000 deductible and a monthly savings of $140. I would like to express my gratitude to Raleigh Thornton and Courtney Reed, my agent. I truly appreciate you and your team here in Ohio."
We responded:
"Thank you for sharing your positive experience with us, Mamady. We're thrilled to hear that transitioning to State Farm has led to significant savings and improved coverage for you. Raleigh and Courtney appreciate your kind words and are dedicated to providing top-notch service to all our clients. Your satisfaction is our priority, and we’re glad to have you as part of the State Farm family."
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Yero Samba

December 5, 2025

5  out of  5
rating by Yero Samba
"Thanks for helping me get my keys unlocked from my car, Raleigh!!!!"
We responded:
"We’re thrilled to hear that you had a great experience with us, Yero! It's always our pleasure to help out in a pinch. Thank you for choosing our service, and we look forward to assisting you again in the future!"
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Johnny Gustave

December 4, 2025

5  out of  5
rating by Johnny Gustave
"Raleigh helped me get kynnew car covered!! Thanks bro."
We responded:
"We're thrilled to hear that Raleigh was able to assist you with your new car coverage! Thank you for sharing your positive experience. If you need any further help, don't hesitate to reach out. Enjoy your new ride!"
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Ibrahima sory Bangoura

December 3, 2025

5  out of  5
rating by Ibrahima sory Bangoura
"Helpful office when my primary agent is in Kentucky"
We responded:
"Thank you for your positive feedback! We’re glad to hear that our office was able to assist you effectively. If you need any further assistance, feel free to reach out anytime. Your satisfaction is our priority!"
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Trang Loyns

December 1, 2025

5  out of  5
rating by Trang Loyns
"Raleigh was so helpful, patient, and easy to work with. He made everything simple and stress-free. Highly recommend!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Raleigh provided you with such a positive and stress-free experience. Your recommendation means a lot to us, and we look forward to serving you again in the future."
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Gakou Barry

December 1, 2025

5  out of  5
rating by Gakou Barry
"Thank you Graison for helping me save on auto insurance!"
We responded:
"Thank you, Gakou, for your kind words and for choosing us for your auto insurance needs. Graison is dedicated to helping our customers, and it's great to hear you had a positive experience. Like a Good Neighbor!"
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Habibu Musah

November 25, 2025

5  out of  5
rating by Habibu Musah
"Great music, Great prices, overall friendly atmosphere. Thank you for helping me get covered!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed the music and our friendly atmosphere. It was our pleasure to help you, and we appreciate your support. Looking forward to seeing you again soon!"
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Meg

November 24, 2025

5  out of  5
rating by Meg
"Always ready to answer questions provided timely Rental insurance for our Mom when she could no longer stay in her house. If they didn't have an answer Always go back to us"
We responded:
"Thank you, Meg, for your kind words and for trusting us with your mom's rental insurance needs. We're glad to be there for you and provide the support you need. Like a Good Neighbor!"
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Oumar Barry

November 24, 2025

5  out of  5
rating by Oumar Barry
"Clean office, Great music, better prices than allstate. Thanks Raleigh!!!"
We responded:
"Thank you, Oumar, for your feedback! We're glad you enjoyed the atmosphere and found our prices competitive. If you need anything else, we're here to help. Like a Good Neighbor!"
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Dawn Edwards

November 22, 2025

5  out of  5
rating by Dawn Edwards
"The staff are always very helpful."
We responded:
"Thanks, Dawn, for taking the time to leave a review on your experience with our office. We appreciate it greatly. Like a Good Neighbor!"
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Kereu Landu

November 21, 2025

5  out of  5
rating by Kereu Landu
"Greqt price for my jew car 🫡🫡🫡 tanks Raleigh!!"
We responded:
"Kereu, Raleigh was so excited when he was able to save you some money on your insurance. Like a Good Neighbor!"
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Kayelyn Holloway

November 21, 2025

5  out of  5
rating by Kayelyn Holloway
"Excellent customer service and very knowledgeable!!"
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! Like a Good Neighbor!"
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Tina Daniels-curry

November 20, 2025

5  out of  5
rating by Tina Daniels-curry
"Raleigh helped me understand the importance of having an entire triangle of protection"
We responded:
"🔼 of protection is by far the most important value we bring to every person we speak to. Share that importance with others! Like a Good Neighbor!"
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Esther Riziki

November 20, 2025

5  out of  5
rating by Esther Riziki
"The best place ever Beth and Mr reed were really cool ✮😎✮Ms Beth is a great 😊👏👍human being ever she's search an angel the customer service was great, I give her 10/10 ❤️❤️❤️❤️"
We responded:
"Esther, we thoroughly enjoyed you visiting the office and getting coverage for you and your sister. Like a good neighbor!"
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Isatu Barrie

November 17, 2025

5  out of  5
rating by Isatu Barrie
"Thank you Graison for helping me in office."
We responded:
"Thanks for coming into the office to get the personalized service that we provide. Like a Good Neighbor!"
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Ba Papis

November 17, 2025

5  out of  5
rating by Ba Papis
"Thank you Graison for helping me get auto insurance."
We responded:
"If Graison were a superhero, his superpower would definitely be getting you the best auto insurance—cape not included! Thanks for trusting him to handle your insurance needs; your ride just leveled up in protection and peace of mind! 🚗💥🦸‍♂️ Like a Good Neighbor!"