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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jody Johnson

July 2, 2025

5  out of  5
rating by Jody Johnson
"Courtney was very courteous and diligent with his follow up on my claim. I appreciated his efforts!"
We responded:
"Jody, we appreciate the Google review based on your experience. We understand that a claim situation can be traumatic, and we want to stay in communication with you. Like a good neighbor!"
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Bill Mcknight

June 27, 2025

5  out of  5
rating by Bill Mcknight
"Absolutely the most helpful, and friendly people I've ever spoken with over the phone. They are living up to good neighbor commercial. Thanks to the folks at State Farm."
We responded:
"Thank you, Bill, for your kind words and for taking the time to share your experience. We're glad to hear that our team has been helpful and friendly. If you ever need assistance, feel free to reach out anytime."
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Vanessa Matthews

June 27, 2025

5  out of  5
rating by Vanessa Matthews
"Whenever I call Mr. Reeds office I always get a cheerful greeting. Loren did not disappoint me today. What she didn't know she graciously admitted and transferred me to Raleigh. He put a big smile on my face with his bubbly personality. This crew showed great team work."
We responded:
"Thank you, Vanessa, for your feedback! It's great to hear that Loren and Raleigh made your experience enjoyable and that our team could assist you effectively. We appreciate your support and look forward to serving you again."
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T Thacker

June 27, 2025

5  out of  5
rating by T Thacker
"Friendly and willing to help on any of my insurance nerds"
We responded:
"Thank you, T Thacker, for your feedback! It's great to hear that you found our team friendly and helpful with your insurance needs. We're here whenever you need us."
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Man4Concrete

June 26, 2025

5  out of  5
rating by Man4Concrete
"Courtney and Raleigh have been fantastic. Offering to contact us in the evening hours to help accommodate our crazy schedule was a massive help to us. Always on top of things! They’ve helped make insurance for our personal and business vehicle's a walk in the park."
We responded:
"We love this type of feedback from our customers. We know that people's schedules sometimes dictate flexibility, and we are more than happy to accommodate. Like a good neighbor!"
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jennifer hunt

June 26, 2025

5  out of  5
rating by jennifer hunt
"Will was absolutely amazing from start to finish! I was searching for the best price and having a 17 yr old new driver, the quotes I was receiving from others were way too high. Will got it done, cheaper than I expected and cheaper than our old insurance. Raleigh H was incredible. Even called me at 7:00 at night to work with our schedule. And worked around my screaming 16yr old disabled son. He was Fun, energetic, so kind and just down to earth."
We responded:
"Jennifer we love to receive feedback from our customers. Will is passionate about adding value to your situation. Reduce price is icing on the cake. Life a good neighbor...."
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Austin Johnson

June 25, 2025

5  out of  5
rating by Austin Johnson
"Really felt appreciated and welcome! This man provides EXCELLENT service!"
We responded:
"Austin, we are here to add value to your life through the experience and service we provide. Like a good neighbor!"
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Kennedy Adom

June 25, 2025

5  out of  5
rating by Kennedy Adom
"Courtney was extremely helpful, knowledgeable, and responsive throughout the entire process. He took the time to explain my options clearly and made sure I found the best coverage for my needs. I truly appreciated his professionalism and personal touch. Highly recommend his services!"
We responded:
"Kennedy, We appreciate the kind words. We view this as a friendship not just a transaction. Like a good neighbor!"
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Jean Edmont Romelus

June 24, 2025

5  out of  5
rating by Jean Edmont Romelus
"Clean office, patient and friendly staff! Thank you for spending 60 minutes to help me"
We responded:
"It was a pleasure getting your set up with coverage that will protect you and your family. Like a good neighbor!"
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Dwayne Pipkin

June 24, 2025

4  out of  5
rating by Dwayne Pipkin
"The things that I like the most about Courtney are: He takes the time to explain things to your satisfaction. He is very patient and even when I ask him to explain things several times he does it cheerfully. He is very professional and will do a good job providing for all of your insurance needs"
We responded:
"Thank you for the 5 Star review and the amazing and description. Like a good neighbor!"
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Christian Angel

June 20, 2025

5  out of  5
rating by Christian Angel
"If you are in need of comprehensive financial planning(insurance and investments) you MUST see Mr. Reed. Has helped improve my financial situation since I began working with him. Give him and his team a call, he will be sure to take care of you."
We responded:
"Christian, we are glad that we could start the legacy conversation and took steps to make it come to fruition. Like a good neighbor!"
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Holly

June 20, 2025

5  out of  5
rating by Holly
"I have been with State Farm for 18 years, I can’t imagine any other Insurance Company doing a better job than they have for me!! Thank You to Courtney Reed and his entire team for always taking care of me!!"
We responded:
"Thank you, Holly, for your kind words and for being a loyal customer for 18 years! We're grateful for your trust in Courtney Reed and the team. If you ever need anything, we're here to help."
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keiana shelton

June 18, 2025

5  out of  5
rating by keiana shelton
"Courtney and his staff are everything one could want from a full service insurance agency. They are extremely patient when answering my endless questions, and they are saving me a ton of money which I love! Thank you Courtney State Farm!"
We responded:
"Thank you, Keiana, for your kind words and for sharing your experience with us. We're glad to hear that our team has been helpful and that you're happy with the savings. If you have any more questions, feel free to reach out anytime."
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Alexis Michell

June 18, 2025

5  out of  5
rating by Alexis Michell
"Courtney was phenomenal!! I was referred to him by my boyfriend and his mom and I’m so glad I made the choice to reach out. He was extremely friendly and charismatic and made the process quick and easy. You can tell he values you as a person and not just as a customer/potential customer. I would give him 10 stars if I could!"
We responded:
"Alexis, this review warms my heart! I am so glad you could feel the energy that I was putting out to you and every other customer that I converse with. I look forward to getting the invite to the wedding. Like a good neighbor!"
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Tesha Mangum

June 17, 2025

5  out of  5
rating by Tesha Mangum
"Very professional quick and helpful!"
We responded:
"Tesha, you're the best. I look forward to the future conversations. Like a good neighbor!"
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Marie Gray

June 17, 2025

5  out of  5
rating by Marie Gray
"We replaced a car and called to update our plan, we were so pleased to hear how much our bill went down. Courtney and his team are ALWAYS so very helpful. They go above and beyond for their customers. We are so very happy with this team!!"
We responded:
"Marie, it has been a treat helping you and the rest of your family with your protection plan. Saving you some money is icing on the cake. Like a good neighbor!"
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Sommers Holler

June 17, 2025

5  out of  5
rating by Sommers Holler
"I have been through a lot with car issues lately. But through all my ups and downs, Courtney Reed and State Farm Insurance has been by my side helping and giving support all along the way even when I have not been the most pleasant customer. Thank you Courtney and thank you State Farm Insurance."
We responded:
"Thank you Sommers for the kind words and transparency. We all go through ups and downs, and we appreciate you sticking with us. Like a good neighbor!"
Profile photo of Jessica Allen

Jessica Allen

June 13, 2025

5  out of  5
rating by Jessica Allen
"Raleigh was the BEST!!! I felt like I was home with people who actually cared. Everything was done with a smile and genuine heart this was beyond great customer service it was astonishing service. Thank you."
We responded:
"Jessica, the language in this review is exactly what we strive for with every interaction that we have with everyone we come in contact with. Like a good neighbor!"
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Chris Carter

June 13, 2025

5  out of  5
rating by Chris Carter
"Super helpful and just a great guy! One word, him."
We responded:
"Thanks for the 5 ⭐ Review Chris. Like a good neighbor!"
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Alessandra Torres

June 13, 2025

5  out of  5
rating by Alessandra Torres
"Has helped us get settled with our auto and renter’s insurance along the way! Really easy to talk to and willing to help us all the time."
We responded:
"Thank you, Alessandra, for your kind words and for choosing us for your insurance needs. It's great to hear that we've been able to assist you with your auto and renter's insurance. We're always here to help whenever you need us. "
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Alicia Townsend

June 13, 2025

5  out of  5
rating by Alicia Townsend
"Courtney made this process very easy and quick. I tried getting a quote from another insurance provider and the process was awful! Thank you for loving your job because it really shows!"
We responded:
"Thank you, Alicia, for sharing your experience! It's great to hear that Courtney made the process easy and quick for you. We appreciate your feedback and look forward to assisting you in the future."
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Michel Sadi Nlandu

June 12, 2025

5  out of  5
rating by Michel Sadi Nlandu
"Amazing service they made the whole process getting our new car Insurance super easy and smooth was very friendly and quick to respond"
We responded:
"The level of service we deliver is the differentiator for our office Michel. We thank you for the review. Like a good neighbor!"
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NMT Vision

June 9, 2025

5  out of  5
rating by NMT Vision
"Raleigh got me amazing insurance rates and was easy to work with. I’m extremely pleased."
We responded:
"Thanks for the glowing review for Raleigh. He has a true passion for helping people. Like a good neighbor!"
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Ray Conley

June 8, 2025

5  out of  5
rating by Ray Conley
"All around great agent and very professional"
We responded:
"Ray, I am glad that Raleigh is delivering of what he promised to you. Like a good neighbor!"
Profile photo of Michael Brewer

Michael Brewer

June 5, 2025

5  out of  5
rating by Michael Brewer
"Courtney and his team were extremely easy to work with and very knowledgeable of their products. I have been with the same insurance company/agent for 25+ years so it was a difficult decision to make the change, but Courtney and his team left me no choice with their customer service and pricing! Great job Team Reed!"
We responded:
"Mike, we are pleased to add you to the neighborhood as another satisfied customer. Like a good neighbor!"