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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Penn

January 15, 2026

5  out of  5
rating by James Penn
"Very down to earth people working at this agency. Are always eager and efficient with the help that they provide to me."
We responded:
"Thank you, James. We’re glad to hear our team has been down to earth, eager, and efficient in helping you. We appreciate your trust and look forward to continuing to support you whenever you need us."
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Leta Watkins

January 13, 2026

5  out of  5
rating by Leta Watkins
"Everyone I have spoken to at the agency was very kind and professional ☺️"
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Stacey Taylor

January 5, 2026

5  out of  5
rating by Stacey Taylor
"Courtney spent extra time to get my family a great deal on excellent coverage. Highly recommend."
We responded:
"Thank you, Stacey, for your kind words about our dedication to finding the best coverage for your family. Your recommendation means a lot to us. Like a Good Neighbor!"
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Elisa Frankenhoff

January 5, 2026

5  out of  5
rating by Elisa Frankenhoff
"Awesome agent, very promt, easy to get ahold of, and excellent ability in providing me with my insurance needs, at an affordable rate."
We responded:
"Thank you, Elisa! We’re thrilled our agent was prompt, easy to reach, and helped you find the right coverage at an affordable rate. We appreciate your kind words and your trust in us. We’re here anytime you need assistance."
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Ba Adama

January 5, 2026

5  out of  5
rating by Ba Adama
"Thank you Graison for helping me with my insurance"
We responded:
"Thank you, Ba Adama, for your kind review. We’re glad Graison was able to help you with your insurance and we’ll be sure to pass along your thanks. If you need anything else, please reach out and we’ll be happy to assist."
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Evelyn Rivera

January 1, 2026

5  out of  5
rating by Evelyn Rivera
"Courtney was extremely kind and definitely extremely helpful at helping us choose the correct insurance! Definitely recommend!!"
We responded:
"Thank you so much, Evelyn, for your kind words. We’re thrilled Courtney was able to help you choose the right insurance and appreciate your recommendation. We look forward to assisting you again in the future."
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Dr. JM

December 30, 2025

5  out of  5
rating by Dr. JM
"He is the best man I have been serviced. Great person."
We responded:
"Thank you, Dr. JM, for your kind words about our service. We're glad to hear that you had a positive experience with us. Like a Good Neighbor!"
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Anis Muse

December 29, 2025

5  out of  5
rating by Anis Muse
"Thanks for helping me Raleigh! Good music clean office."
We responded:
"Thank you, Anis! We're so glad you enjoyed the music and found our office clean. We appreciate your kind words and are happy we could help. We look forward to seeing you again."
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Gebremichal Gebretsadik Weidengus

December 24, 2025

5  out of  5
rating by Gebremichal Gebretsadik Weidengus
"The service is great. Thanks"
We responded:
"Thank you for your kind words! We're thrilled to hear you enjoyed our service and appreciate you taking the time to share your experience. We look forward to serving you again."
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Chase Jones

December 17, 2025

5  out of  5
rating by Chase Jones
"Great customer service, thanks Raleigh!"
We responded:
"Thank you, Chase, for your feedback! We're glad to hear Raleigh provided you with great customer service. Like a Good Neighbor!"
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Andrea Snell

December 16, 2025

5  out of  5
rating by Andrea Snell
"Everyone in the office has been so helpful over the past few weeks and I'm so appreciative of everything they do. Seriously, if you need a responsive team for your insurance needs, these are the guys to go see!"
We responded:
"Thank you so much for your kind words, Andrea! We truly appreciate your feedback and are thrilled to hear that our team has been helpful in meeting your insurance needs. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Shakia AKA Munchie

December 16, 2025

5  out of  5
rating by Shakia AKA Munchie
"Absolutely love this office staff is amazing and very helpful."
We responded:
"Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our office staff. Your support means a lot to us, and we look forward to continuing to provide excellent service."
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Abdulla Hassan

December 15, 2025

5  out of  5
rating by Abdulla Hassan
"Riley helped me with my policy, he was such a gentleman and understanding of my situation. I highly suggest Courtney Reed. The candle he has in is office smells so good."
We responded:
"Thank you, Abdulla, for sharing your experience with Riley. We're glad to hear he was able to assist you and that you enjoyed the ambiance of our office. Your recommendation means a lot to us. Like a Good Neighbor!"
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Hannah Francois

December 12, 2025

5  out of  5
rating by Hannah Francois
"Very good communication. Able to walk into office and ask questions and walk through what I needed to do after a car accident. Thank you guys"
We responded:
"Thank you, Hannah, for sharing your experience with us. We're glad our team could assist you in navigating the steps after your car accident. Like a Good Neighbor!"
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Jean Lyonel Romelus

December 9, 2025

5  out of  5
rating by Jean Lyonel Romelus
"Thank you for getting me covered, at a great price! Happy holidays!"
We responded:
"We appreciate your positive feedback and are thrilled to have provided you with great coverage at a competitive price. Thank you for choosing us, and happy holidays to you too!"
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Shawna Fuqua

December 8, 2025

5  out of  5
rating by Shawna Fuqua
"Mr Reed, was patient with my crazy schedule! 👍🏾👍🏾"
We responded:
"Shawna, we appreciate your positive feedback. Like a good neighbor!"
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Mamady Kaba

December 6, 2025

5  out of  5
rating by Mamady Kaba
"Transitioning from ALL STATE to STATE FARM has been one of the most beneficial changes I made this year. I had been with ALL STATE for the last three years without any tickets or accidents; however, my insurance premiums continued to rise annually, with a $2,000 deductible and a monthly payment of $550. Now, STATE FARM is providing me with a $1,000 deductible and a monthly savings of $140. I would like to express my gratitude to Raleigh Thornton and Courtney Reed, my agent. I truly appreciate you and your team here in Ohio."
We responded:
"Thank you for sharing your positive experience with us, Mamady. We're thrilled to hear that transitioning to State Farm has led to significant savings and improved coverage for you. Raleigh and Courtney appreciate your kind words and are dedicated to providing top-notch service to all our clients. Your satisfaction is our priority, and we’re glad to have you as part of the State Farm family."
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Yero Samba

December 5, 2025

5  out of  5
rating by Yero Samba
"Thanks for helping me get my keys unlocked from my car, Raleigh!!!!"
We responded:
"We’re thrilled to hear that you had a great experience with us, Yero! It's always our pleasure to help out in a pinch. Thank you for choosing our service, and we look forward to assisting you again in the future!"
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Johnny Gustave

December 4, 2025

5  out of  5
rating by Johnny Gustave
"Raleigh helped me get kynnew car covered!! Thanks bro."
We responded:
"We're thrilled to hear that Raleigh was able to assist you with your new car coverage! Thank you for sharing your positive experience. If you need any further help, don't hesitate to reach out. Enjoy your new ride!"
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Ibrahima sory Bangoura

December 3, 2025

5  out of  5
rating by Ibrahima sory Bangoura
"Helpful office when my primary agent is in Kentucky"
We responded:
"Thank you for your positive feedback! We’re glad to hear that our office was able to assist you effectively. If you need any further assistance, feel free to reach out anytime. Your satisfaction is our priority!"
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Trang Loyns

December 1, 2025

5  out of  5
rating by Trang Loyns
"Raleigh was so helpful, patient, and easy to work with. He made everything simple and stress-free. Highly recommend!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Raleigh provided you with such a positive and stress-free experience. Your recommendation means a lot to us, and we look forward to serving you again in the future."
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Gakou Barry

December 1, 2025

5  out of  5
rating by Gakou Barry
"Thank you Graison for helping me save on auto insurance!"
We responded:
"Thank you, Gakou, for your kind words and for choosing us for your auto insurance needs. Graison is dedicated to helping our customers, and it's great to hear you had a positive experience. Like a Good Neighbor!"
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Habibu Musah

November 25, 2025

5  out of  5
rating by Habibu Musah
"Great music, Great prices, overall friendly atmosphere. Thank you for helping me get covered!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed the music and our friendly atmosphere. It was our pleasure to help you, and we appreciate your support. Looking forward to seeing you again soon!"
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Meg

November 24, 2025

5  out of  5
rating by Meg
"Always ready to answer questions provided timely Rental insurance for our Mom when she could no longer stay in her house. If they didn't have an answer Always go back to us"
We responded:
"Thank you, Meg, for your kind words and for trusting us with your mom's rental insurance needs. We're glad to be there for you and provide the support you need. Like a Good Neighbor!"
Profile photo of Oumar Barry

Oumar Barry

November 24, 2025

5  out of  5
rating by Oumar Barry
"Clean office, Great music, better prices than allstate. Thanks Raleigh!!!"
We responded:
"Thank you, Oumar, for your feedback! We're glad you enjoyed the atmosphere and found our prices competitive. If you need anything else, we're here to help. Like a Good Neighbor!"